Know Your Role

Making the process better...

It is so easy to just learn a process and carry our instructions. After all, that is what you are employed to do and that is what the boss wants, right?

This may be so, but when was the last time your job was analysed?

That report that you produce each day. Does Bob really need it? Does he even read it?

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When learning a new role, we are trained by someone who knows the job. Chances are that they were taught by someone and so on. Through the passage of time, we often lose sight of why we do certain things. When a new person asks "why do we do that" we have all heard the saying because we have always done it that way.

Job analysis is about looking at the role in isolation as well as how it impacts on the organisation as a whole and picks it to pieces. This skillful analysis is then mapped onto a chart so that every component is analyses and scrutinised to check for relevance, expediency, safety and cost effectiveness.

In the past, we have done some analysis on the purchase process of a major website. Even though this is one of the world's best known sites, it is amazing just how easy it is for their customers to make mistakes in the buying process.

Make sure your processes are not costing you money. Call a mind to perform for an initial assessment to see how we can analyse your roles for the better.

« what else is stopping you?

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